Hyatt Place Louisville-East

Cassey who works at the front desk was outstanding. She greeted us in her very friendly manor and was engaging and helpful. On our 2nd night, she even remembered our name. The rooms were comfortable and had a nice sitting area where we could watch TV or play games. I was able to work from the room one of the days and they even gave me a later checkout which was helpful. The breakfast was fresh and tasty. This is our 2nd time staying here and we'd definitely return.

This hotel was extremely clean and in a great location. There were multiple restrooms in the area. The staff was extremely helpful and friendly. The bed and couch in our room were both clean and comfortable.

Breakfast is good. I love the orange juice and apple juice that they serve. The yogurt and biscuit are really good. I like that the gym is 24 hours. I like the free internet and like the overall stay at the hotel.

I loved the fact that the hostess, Caitlyn was amazing at her job and was so friendly!!! She was able to get us into our room hours before check in time! She was also super knowledgeable and super friendly! Based on her service alone, I will return. The breakfast was amazing as well! The staff are friendly and go above and beyond to make everything feel like you are having breakfast in your own home!!!

Love the location, gas stations, restaurants, etc. all around as needed. Hotel was clean, bed was comfortable, and cleaning staff came as needed. We traveled with our 7 month old and the room was the perfect size for all the extra stuff we brought along and loved the small kitchenette area.