Hyatt Place Louisville-East
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What Guests Say
Cassey who works at the front desk was outstanding. She greeted us in her very friendly manor and was engaging and helpful. On our 2nd night, she even remembered our name. The rooms were comfortable and had a nice sitting area where we could watch TV or play games. I was able to work from the room one of the days and they even gave me a later checkout which was helpful. The breakfast was fresh and tasty. This is our 2nd time staying here and we'd definitely return.
Colleen
February 2025
This hotel was clean, comfortable and spacious. The staff was very nice and made check in and out easy. Gave me a room on the 1st floor near the door because I had my dog and it was perfect. This hotel was a little over $100 for the stay and was a great value. We brought our dog and that was $100 more so having the room price fairly low was great. It was near so many restaurants and in a nice area. Breakfast was excellent! Really enjoyed my stay!
Sherry
June 2025
The room was really nice. Loved the set up. Enough space for 3 people. Breakfast was good, Wished there was more Hot food options. The potatoes were very salty, sausage was good and eggs were bland but all still ok. Wished for bacon or even a waffle or something else. Lots of Carb options and some fruit as well. Aldi was right beside the hotel so you could get items if you needed them.
Cassandra
July 2024
This hotel was extremely clean and in a great location. There were multiple restrooms in the area. The staff was extremely helpful and friendly. The bed and couch in our room were both clean and comfortable.
Anonymous
September 2023
Breakfast was great, and room quality was solid.
Conley
August 2024
Breakfast is good. I love the orange juice and apple juice that they serve. The yogurt and biscuit are really good. I like that the gym is 24 hours. I like the free internet and like the overall stay at the hotel.
Noel
October 2023
free breakfast and comfortable beds
Clark
November 2024
The receptionist, Kacey (maybe spelled wrong), was exceptional! She was extremely friendly and accommodating. I told her the reason for my visit anf she congratulated me several times. I actually booked the wrong hotel, but it worked out perfectly! I will definitely be staying again.
April
August 2025
The staff members are absolutely wonderful. Casey gives us a genuinely warm welcome each and every stay. Feels like home we visit this hotel so frequently. It’s a real treasure. Lovely location, great food options and shopping in close proximity, safe neighborhood.
Sarah
July 2025
I loved the fact that the hostess, Caitlyn was amazing at her job and was so friendly!!! She was able to get us into our room hours before check in time! She was also super knowledgeable and super friendly! Based on her service alone, I will return. The breakfast was amazing as well! The staff are friendly and go above and beyond to make everything feel like you are having breakfast in your own home!!!
Treye
August 2023
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